Review: W Times Square, NYC

Note: this review is also posted with my reviews over at Yelp

Overall Impression:
It can feel a bit over the top in the reception area -- there is a lot going on, designed for 'wow' effect and full of the people who dig that. Style definitely feels prioritized over substance, but if you can look past all the glamorous trimmings and don't mind a few relatively minor mix-ups, the rooms are pretty nice and a decent value for NYC.

Highlights / Lowlights:

What was great
- The bathroom is quintessential W bathroom - spa-like, sleek
- Room service menu includes cereal, which is a nice alternative to feel like home while sidestepping $30 omelets



What wasn't so great
- Broadband service was very choppy. Only really worked very late [after midnight].
- Room service botched my breakfast order



Random note
- The Times Square location means there's a lot of light and activity going on right outside. Depending upon your disposition this can be great or this can be miserable. I was actually pleased to have that energy outside to keep me awake as I pulled a near all-nighter working. But when you're ready to quit, the shades do a pretty good job of blocking all that out anyway.

Scorecard:

Would I stay here again? Yes
Did it seem like good value? Yes & No. Room at less than $400 is fine for NYC. Room service at $51 for a veggie burger, miso soup and water wasn't great.

Essentials
Service - Good, no complaints
Bed - Great
Bathroom - Great
Work space / The Internets - Okay

Amenities
Room Service - Spotty; timely, but pricey and accuracy can be off
Concierge - n / a, didn't use them
TV / Entertainment - Very good; nice flat screen directly facing the bed"