Quick Review: W Mexico City

After a 2006 stay at the Condesa df that was mixed at best, we decided to cash in some Starwood points and check out the W Mexico City on our next two visits. This review is based on 6 nights over 3 short stays between December 2011 and March 2012.

The greeting in the lobby is prompt and sharp. The entire staff is bilingual and willing to either indulge your attempts en Español or let you off the hook and roll en Inglés if you need it.


The rooms we stayed in (1502, 1909 and 1409) were all Fantastic Suites. They were indeed fantastic.



Sleek and comfortable. For the most part anyway. That circular shower set right in the middle of the room is probably an instance of substance being subordinated to style. But I'll concede it's kind of cool.



Friendly greeting with chocolates and bottled water was appreciated.



Room service was friendly, prompt and tasty. We had one issue where an order just really didn't hit the mark, so we called down to let them know. It was removed from the bill immediately and our replacement dish was up in our room within 10 minutes. Then the manager called after the replacement was delivered to apologize and confirm everything was alright. Solid comeback service after the initial disappointment.



Views were pretty stellar in every direction.



Having a balcony that we could open the room up to was terrific. I love access to fresh air in a hotel room.



And the floor to ceiling windows made for great viewing of both the setting sun and the neighborhood lights at night.





Location is great if you want to base in Polanco (and it's just a quick walk over to Dulce Patria). I do prefer the vibe and greater walkability of Condesa. But at the W you are definitely within easy walking distance of shops and restaurants. The closest metro stop, Auditorio, is a bit of a hike, but still doable.

We did not dine in the restaurant so I cannot comment on how that is (room was so pleasant we just kept having room service brought up). But the gym is decent. Not too big, but it wasn't overrun either.

Pro tip: when you do want to head out to Condesa or perhaps San Angel, rather than take one of the cars in the hotel drive, walk down the block a bit and flag a taxi on the street. It will cost half to one-third the price.